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Date(s) - 27/08/2018 - 29/08/2018
9:00 am - 4:30 pm

Word Trade Center Twente



During this 3 day training your will learn the basic of the lean way of working and thinking.

Who should attend?

Anyone who is interested is how to use lean techniques to do your work in a more efficient and effective way.

Learning objectives

  • Lean the basics of lean working and thinking
  • Investigate how lean can be used in your organisation

Course outline

Day 1

  • The purpose of lean
  • How do organizations work
  • Lean and competency based learning
  • Using lean in various departments
  • Harmony and chaos
  • The history of lean
  • Optimizing a production environment
  • Optimizing a services environment

Day 2

  • Lean principles
  • Toyota Production System (TPS)
  • Business Process Management
  • Costs of poor quality
  • Difficulties implementing lean
  • Creating a 5S environment
  • Using Kaizen
  • Creating a visable environment

Day 3

  • Root cause analysis
  • Daily standups
  • Brainstorming techniques
  • Affinity diagrams
  • 5-Why technique
  • Ishikawa diagram
  • Cause & Event matrix
  • DMAIC cycle
  • Process mapping
  • Process flow diagrams
  • Spaghetti diagrams
  • Swimlane flowcharts
  • SIPOC diagrams
  • Value Stream Mapping
  • Muda – Muri – Mura
  • Kanban cards and boards

Minimum requirements



  • Based on both theory and practice
  • Sessions of lectures illustrated with examples based on real cases
  • To benefit from the practical exercises, the number of training participants is limited


You will receive an attendance certificate from BPMO Academy

General information

  • Access to our E-Classroom support environment


Ticket Type Price Spaces
Classroom bundle
Buy 6 seats and you can have up to 12 participants in the course
Classroom training €995,00
Virtual training €795,00

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